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The IDES web site has been designed to be accessible to individuals with disabilities. The site was developed using the technical standards of the Illinois Information Technology Accessibility Act, which became law on August 20, 2008. 

While the IDES website has been designed with accessibility in mind, the agency does not control and cannot guarantee the accessibility of any other websites. 

For more information on web accessibility, visit the Illinois Information Technology Accessibility Act​ web site.​

For questions regarding accommodations for individuals with disabilities, please contact:

IDES Equal Opportunity Office

33 S. State Street, 10th Floor

Chicago, Illinois 60603

Phone: 312-793-9290

Lombard Call Center TTY: 866-488-4016

EO Office TTY: 888-340-1007

Illinois Relay: 711 (800-526-0844)

​​What are the IDES TTY numbers?​

Individuals with a hearing impairment who would like to speak with someone in the Claimant Services Center should dial 711 for the Illinois Relay System. Once connected, please direct the communications analyst to call IDES at 800.244.5631.