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Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

Office Locator

IDES Workforce Offices Available for Limited In-Person Services

Need to drop off a document? Use our online document upload portal or an in-person local workforce office dropbox!

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Who To Call Phone Number Call Us About...

Claimant Services

(800) 244-5631

Unemployment insurance questions

Benefit Payment Control

(800) 814-0513

Fraud and identity theft

Employer Services

(800) 247-4984

Employer-related or MyTax Illinois questions

(877) 342-7533

Finding a job or using your IllinoisJobLink account

Appointment Scheduling Hotline

(217) 558-0401

Scheduling an in-person or phone appointment

For self-service, you can also call Tele-Serve at (312) 338-4337 (Monday - Friday, 3:00 AM - 7:30 PM).