Agencies
ServicesPossible online services disruption due to Internet related outage
Office Locator
IDES Workforce Offices Available for Limited In-Person Services
Need to drop off a document? Use our online document upload portal or an in-person local workforce office dropbox!
IDES services are also available online and over the phone.
Online:
- IllinoisJobLink.com
- File for Unemployment Insurance
- Certify for Payment of Benefits
- Unemployment Insurance Information
- Report Identity Theft Fraud
- Veteran Services
- FAQs
- Labor Market Information
Phone:
Click on the plus icon to expand the table and view additional column data.
| Who To Call | Phone Number | Call Us About... |
|---|---|---|
|
Claimant Services |
(800) 244-5631 |
Unemployment insurance questions |
|
Benefit Payment Control |
(800) 814-0513 |
Fraud and identity theft |
|
Employer Services |
(800) 247-4984 |
Employer-related or MyTax Illinois questions |
|
IllinoisJobLink.com |
(877) 342-7533 |
Finding a job or using your IllinoisJobLink account |
|
Appointment Scheduling Hotline |
(217) 558-0401 |
Scheduling an in-person or phone appointment |
For self-service, you can also call Tele-Serve at (312) 338-4337 (Monday - Friday, 3:00 AM - 7:30 PM).