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IDES offices will be closed Thursday, July 4 for the federal holiday, but you can still certify and apply for benefits and access other online resources!  Please note that benefit payments may take longer to process during this time.  Offices will reopen for regular business hours on Friday, July 5.

Office Locator

IDES Workforce Offices Available for Limited In-Person Services

Need to drop off a document? Use our online document upload portal or an in-person local workforce office dropbox!

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Who To Call Phone Number Call Us About...

Claimant Services

(800) 244-5631

Unemployment insurance questions

Benefit Payment Control

(800) 814-0513

Fraud and identity theft

Employer Services

(800) 247-4984

Employer-related or MyTax Illinois questions

IllinoisJobLink.com

(877) 342-7533

Finding a job or using your IllinoisJobLink account

Appointment Scheduling Hotline

(217) 558-0401

Scheduling an in-person or phone appointment

For self-service, you can also call Tele-Serve at (312) 338-4337 (Monday - Friday, 3:00 AM - 7:30 PM).