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IDES offices will be closed Thursday, November 23 and Friday, November 24 for the federal holiday, but you can still certify and apply for benefits and access other online resources! Please note that benefit payments may take longer to process during this time. Offices will reopen for regular business hours on Monday, November 27.

Equal Opportunity

Equal Opportunity Is the Law

The Illinois Department of Employment Security (IDES) administers programs authorized under the Wagner-Peyser Act (Employment Service) and Unemployment Insurance programs authorized under Title III of the Social Security Act. It is against the law for IDES, a recipient of federal financial assistance, to discriminate on the following basis: Against any individual in the United States, including but not limited to on the basis of race, color, religion, sex, national origin, age, disability, political affiliation or belief; and against any beneficiary of programs financially assisted under Title I of the Workforce Investment Act of 1998 (WIA), on the basis of the beneficiary's citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or his or her participation in any WIA Title I financially assisted program or activity.

IDES is an equal opportunity employer and complies with all state and federal nondiscrimination laws in the administration of its programs. 

Auxiliary aids and services are available upon request to individuals with disabilities. Contact the Equal Opportunity Officer for IDES as (312) 793-9290. (Lombard Call Center TTY# 866-488-4016; EO Office TTY# 888-340-1007)

For questions regarding accommodations for individuals with disabilities or for translation services or language access assistance, please contact:

IDES Equal Opportunity Office
33 S. State Street, 10th Floor
Chicago, Illinois 60603

Phone: 312-793-9290

Lombard Call Center TTY: 866-488-4016

EO Office TTY: 888-340-1007

Illinois Relay: 711 (800-526-0844)


IDES Affirmative Action Plan 2024

IDES State Services Assurance Act - Report to the General Assembly - 2023

IDES State Services Assurance Act - Report to the General Assembly - 2022


External Complaint Form (EEO-6)  English | Español | Polish

IDES Reasonable Accommodation External Request Form (EEO-9) English

ETA-8429 One Stop Career Center (OSCC) Complaint/Referral Record Form