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As of July 8, 2026, IDES will no longer send benefit payments via paper check.  You may select direct deposit or debit card as your method for receiving benefit payments.  If you were receiving paper checks, you will be switched over to debit card payments unless you choose to enroll in direct deposit.

Filing unemployment claims will be unavailable Sunday, July 26th from 12:00 a.m. until noon for a scheduled system upgrade.  Access for claimants will resume Sunday afternoon.

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Online System Restored

Announcement – Friday, July 12, 2019

7/11/19 - Our system has been restored. Thank you for your patience. You may now go online to file a claim or certify for benefits. You can also certify for benefits by using the mobile site or by calling Tele-Serve at 312-338-4337. For any questions, please contact our call center at 800-244-5631. | Frequently Asked Questions​

 

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