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The State of Illinois will be performing maintenance on Sunday April 19, 2026 between the hours of 6AM and 12 Noon. Individuals filing an unemployment insurance claim during this time may experience an interruption and attempt to file later in the day. Thank you for your patience.

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One-Time Passcode (OTP) Opt-in

A one-time passcode (OTP), also known as a one-time PIN, is valid for only one login session on a computer system or other digital device.

OTPs are designed to improve your security by ensuring that even if someone obtains your credentials, they cannot reuse them for another login or transaction, making it difficult for attackers to reuse intercepted codes.

While the OTP opt-in is highly encouraged for claimants to add an additional layer of security, it is optional, and you may opt-out. You can always opt-in at a later time if decided.

How it Works:

  • When you initiate an unemployment transaction through your benefits application, the system generates a unique OTP and sends it to you via SMS.
  • You will then enter this OTP into the system to complete the authentication process.
  • Once used, the OTP becomes invalid, preventing its reuse.