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As of July 8, 2026, IDES will no longer send benefit payments via paper check.  You may select direct deposit or debit card as your method for receiving benefit payments.  If you were receiving paper checks, you will be switched over to debit card payments unless you choose to enroll in direct deposit.

Filing unemployment claims will be unavailable Sunday, July 26th from 12:00 a.m. until noon for a scheduled system upgrade.  Access for claimants will resume Sunday afternoon.

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IDES Offices Closed to the Public Until Further Notice

Announcement – Wednesday, August 5, 2020

 

The health and safety of our customers and staff are of highest importance.

In order to protect everyone through social distancing, IDES offices are closed to the public until further notice.

 

You may access IDES services using the following methods:

To file an Unemployment Insurance claim, click here.

 

If you have questions about Unemployment Insurance, please call our Customer Service Center at 800-244-5631.  Individuals with a hearing impairment who would like to speak with someone in the Claimant Services Center should dial 711 for the Illinois Relay System.  Once connected, please direct the communications analyst to call IDES at 800.244.5631

 

To certify for Unemployment Insurance benefits, click here or call Tele-Serve at 312-338-4337 Monday - Friday 3:00 a.m. – 7:30 p.m.

 

To post your resume, search job postings, or find a job, visit www.illinoisjoblink.com.

 

View up to date information on how Illinois is handling the Coronavirus Disease 2019 (COVID-19) from the State of Illinois Coronavirus Response Site.

 

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