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IDES offices will be closed Thursday, July 4 for the federal holiday, but you can still certify and apply for benefits and access other online resources!  Please note that benefit payments may take longer to process during this time.  Offices will reopen for regular business hours on Friday, July 5.

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Helping UI Claimants

Does your organization work with individuals that need help filing for Unemployment Insurance? If so, IDES offers several online tools and resources that ensure a smooth filing process.

Filing Assistance

Below is a list of questions that you should ask the claimant.

  • Is the claimant eligible to receive UI benefits?
  • Do they have all of the necessary information needed to file?
  • Do they have regular access to a telephone in case an interview is required?
  • Do they have a checking account so that if found eligible, benefits can be directly deposited?

Be sure to check out the office locator, so the claimant can find the nearest office to them. When assisting with online filing, make sure the computer you use meets the minimal technical requirements.​

Useful Links

Unemployment Insurance Benefits Handbook (English & Spanish)