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Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

IDES offices will be closed Monday, October 14 for the federal holiday, but you can still certify and apply for benefits and access other online resources!  Please note that benefit payments may take longer to process during this time.  Offices will reopen for regular business hours on Tuesday, October 15.

Report Identity Theft Fraud


Report Identity Theft or Fraud

​To report a fraudulent claim filed in your name, please fill out the below. If you submit this form, you do not need to call IDES to report fraud.

If you are a current claimant who believes your benefits were redirected to the wrong bank account, call IDES at (800) 814-0513.

If you received unemployment funds in your bank account that you did not apply for, please call IDES at (800) 814-0513 for information on how to return the funds.


By entering your name and date below, you are signing this submission electronically.

Format of (xxx) xxx-xxxx

IMPORTANT: By submitting this form, you are stating that you want this claim stopped, marked as fraudulent, and no benefit payments made on it!

Frequently Asked Questions

If someone stole my identity and IDES pays benefits to the fraudster, am I responsible for paying back the money?

No. You will not need to pay back the money. Your employer won’t have to repay it either.

If someone stole my identity and used my information to apply for unemployment benefits, can I still apply for benefits if I need to?

Yes. We’ll be able to distinguish your legitimate claim from a fraudulent one.

What if I reported the fraud but still received a letter stating that I must pay back an overpayment?

If you received a notice or letter from us saying you owe us money, we sent this notice of overpayment in error if you recently reported fraud, or have not applied for or received unemployment benefits recently.

We're so sorry for the anxiety this must have caused, and we want to reassure you that you do not owe any money as a result of a fraudulent claim. If you are a victim of fraud, you can ignore the overpayment notice. Our unemployment benefits computer system sends overpayment letters automatically when people really do need to repay benefits. Due to the massive number of fraudulent claims filed recently, the computer system sent many of these letters in error before we could stop them. We’re sorry you accidentally received one.

Will any funds paid on the fraudulent claim in my name be reported to the IRS as income?

No. Fraudulent funds are not reported as income to the IRS, and you will not receive a 1099 form from IDES if you report the fraud.

After you report to IDES that you were the victim of identity theft, go to the Federal Trade Commission and take these immediate steps to protect yourself from further acts of fraud.