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Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

Due to a global service outage, you may be unable to access IDES services at this time, including access to your claimant account.

Legal Services Program for Employers

The Legal Service Program (LSP) provides free legal services to small employers regarding an Appeal hearing, a Board of Review matter or a tax-related matter that can go on appeal to the Director.

Typically, the decisions and orders that are appealed relate to a claimant's eligibility for unemployment insurance benefits as well as unemployment insurance tax matters. 

If you are interested in this legal service, call (866) 641-4288 or (312) 641-6403 TTY (not toll-free)​ right away after receiving a ruling against you or notice of an appeal. Any delay in calling could result in your not being able to obtain this service. 

Normal working hours are from 8:30 a.m. until 5:00 p.m., Monday through Friday. 

Program Services Include:

  • Up to one hour of free consultation with a LSP attorney​ regarding your case, and 
  • If the attorney determines that the you have a valid claim or defense, the LSP attorney will also represent you in an appeal hearing and at the Board of Review. 

Useful Publications: